Shipping Policy

Packaging:
Carefully packaged to keep treats fresh and protected during transit.

Processing times are kept up-to-date in the announcement bar at the top of the website, and they may run longer during the holidays.

Each order is baked fresh, with custom items taking a bit more time.

If you have questions, I’m here—simply submit the contact form.

Perfect for gifting—no pricing information is included in the package.

Once shipped, delivery times are handled by the carrier and may occasionally vary.

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

If you notice an error, contact us as soon as possible—we’ll do our best to update it before your order ships.

Tracking is provided for every order to confirm delivery. Once a package has been marked as delivered by the carrier, tin tin pet bakery is not responsible for lost, stolen, or incorrectly delivered packages.

We kindly ask that customers ensure a safe and secure delivery location, as it is the homeowner’s responsibility to receive packages after delivery.

Once delivery is confirmed by the carrier, no refunds, replacements, or credits will be issued for orders marked as delivered to the provided address.